Shipping Policy
The following terms apply to all shipments made within the Mexican Republic.
The prices published on the site do NOT include shipping costs.
The shipping cost is automatically calculated by our system, you just have to add a product to the shopping cart and you will be able to see the total shipping cost, however there may be variations, in which case we will contact you.
The customer agrees to provide a valid address within the Mexican Republic where the order can be delivered. In the event that the client provides an address that is not located by the parcel, any other additional cost will be covered by the client himself.
All shipments made by us and by our suppliers are perfectly packaged, in the event that your order is delivered with physical damage by the parcel, you must add a note to the parcel service employee when signing the manifest indicating that the Package shows signs of abuse (Box open, beaten, perforated, wet, etc.) Without this note you receive the package accordingly. If the parcel service employee does not allow you to write down on the delivery manifest, you should NOT receive the package.
If you suspect that the box that the parcel service employee is giving you does not contain what you bought, either due to the weight or size of the packaging, you should NOT receive it, indicating the reasons to the parcel service employee and you must report it to us. immediately to clarify your request.
Once the package is received by you or someone at the delivery address, you have 24 hours to report anomalies due to physical damage or missing items in your order. After this period, no change or claim is applicable.
Cast In:
The distribution of our products is limited to the States of the Mexican Republic. We deliver in all locations where there is coverage through the parcel companies with which we have service.
We cannot process orders with an incomplete delivery address, or with special agreements from other parcel companies.
Shipping type:
Normal delivery:
The normal or land shipment is made by the parcel companies FedEx, Senda or Estafeta, the shipping prices are calculated according to the volumetric weight of the product. The parcel will be selected depending on the warehouse from which it is sent and according to the agreements established in said warehouse.
Once your order has been processed if it is in stock, your products will be shipped no later than the next business day (Monday to Friday), they will arrive at their destination in a period of 1 to 6 days.
IMPORTANT:
- If your order includes products that are in stock and others that are on order, you will be charged for each shipment.
Releases:
To expedite the release, it is important that you report your payments to ventas@perbuckles.com.
Please take into account that if your deposit is by check from another bank Except Good Collection, the payment is credited the next business day at noon, once credited we proceed to release your order.
If your payment is by credit or debit card, the products are sent once your issuing bank and the security department of the bank that makes the collection release your payment. This is usually the next business day after your payment. PER Buckles reserves the right to cancel any non-compliant payment requested by the bank, this means that in certain cases you may be asked to send us a copy of your ID and/or proof of address and other supporting documents. your identity solely for the purpose of verification.
In case of any lack of requested documents your payment will be reversed.